• Sandhya Nakhasi

Analytics & Operations Fellow (P/T)

Updated: Oct 13

Are you interested in impact investing or equitable community investing?


Are you passionate about supporting others?


Do you like to learn and look for ways to improve how things are done?


Would you find it exciting to work at an early-stage organization?


If you answered yes to one or more of the above questions, read on and apply here!

Photo Credit: Jake Schumacher via Unsplash

Community Credit Lab is looking to add a part-time Fellow to our team. We partner with community-oriented organizations to develop affordable lending programs that get capital to people on their terms. Community Credit Lab provides support services and back office infrastructure that enables the actualization of affordable community lending programs designed to center people who traditionally face discrimination in the financial system. We’re a small team with a desire to continue building in ways that are additive to the ecosystem of community lending and collaborate to achieve an equitable economic recovery. You will succeed in this role if you are curious – about impact investing, lending, finance, nonprofits, our services, our partners, and about people who we seek to support – and ready to own and build out processes that balance efficiency with recognizing the individuality of each person and organization we work with.

Things you’ll be doing:

  • Supporting the team and our partners to keep our lending programs functioning well;

  • Processing loan applications, tracking loans and repayments and servicing loans;

  • Managing relationships with borrowers and key staff at our lending partners;

  • Aggregating, analyzing and visualizing data to be shared externally;

  • Designing and implementing ways to solicit feedback on programs and partnerships;

  • Drafting communications to be shared externally with the broader CCL community;

  • Participating in team meetings and sharing improvements to achieve our mission.

Things you have:

  • Empathy, honesty, and integrity;

  • Attention to detail and curiosity — you like to dig for answers;

  • Patience and customer service mindset — you prioritize the people we seek to support, aim to understand their circumstances, and desire to work alongside them;

  • Accountability — you take ownership of the areas you are responsible for handling regardless of the outcome;

  • Growth mindset — desire to continue learning from external sources, internal guidance, mistakes and successes;

  • Flexibility – you are willing to dive in and help out wherever you can when you have capacity, even if a project might not be directly related to your area.

  • Strong analytical skills — you can reason through what makes sense to do and why.

  • Strong written and verbal communications skills.

  • Self-direction — you are fine without step-by-step instructions or someone else always telling you what priorities should be.

You’ll get to explore how we can prioritize impact and shift power within the financial system to ensure that we are centering people and entrepreneurs in our lending programs. You’ll be building alongside us with an eye towards these concepts, helping Community Credit Lab and our partners continue to achieve a more inclusive financial system.

This could be a great role before/after grad school or if you’re interested in starting or transitioning into a career in impact investing.


Commitment: We're looking for someone to commit to 6-12 months working 15 - 25 hours per week to get started (duration and scheduling to be discussed and mutually agreed).


Compensation: At this stage of our organizational growth, we are able to commit to compensation of $25/hour.


Location: Flexible with preference for Seattle, WA


Growth Potential: This role may also have potential to become a Full Time role if/when we:


1) Source philanthropic funding to cover all or a portion of the Full Time costs of this role; or

2) Secure service revenue to cover all or a portion of the Full Time costs of this role; and

3) Find the right candidate.

Application Process & Start Date: If you are interested, please submit your resume and information via THIS APPLICATION FORM and select Analytics and Operations Fellow. Applications will be accepted on a rolling basis with the goal to have a Fellow join our team in November, 2020.


Community Credit Lab is an equal opportunity employer and a firm believer that diversity is integral to effective strategy. We are committed to building a team, board and advisory committee that represents a variety of backgrounds including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, and disability status. We know that our ability to support our borrowers and our partners effectively depends on the inclusivity of our staff and governance.

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Community Credit Lab is a 501(c)3 nonprofit

Address: 255 S King St., Suite 800, Seattle WA, 98104

Phone: 206 888 6116

EIN: 84-1899948

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