• Sandhya Nakhasi

We're Hiring! Partnership Manager (P/T)

Are you interested in impact investing and equitable community investing?

Are you passionate about supporting others?

Do you like to learn and look for ways to improve how things are done?

Would you find it exciting to work at an early-stage organization?

If you answered yes to one or more of the above questions, read on and apply here!

Community Credit Lab (CCL) is looking to add a Part-Time Partnership Manager to our team, our first program hire!

We partner with community-based organizations to develop affordable lending programs that get capital to people on their terms. Our lending programs are designed in partnership with the community to center the needs, opportunities, and experiences of people with identities that have been institutionally discriminated against by the financial system. We are a small, fast-growing team working toward a paradigm shift within the financial sector to move capital and power to communities, reduce the wealth gap, and build individual, collective and generational prosperity. Learn more about our approach here.

Our Vision

At CCL, our vision is to enable everyone to thrive by creating and supporting decentralized solutions that pivot capital and power to communities.

Our Mission

We enable regenerative lending programs at the direction of partners that represent communities facing barriers in the financial system.

Where You Come In

Our team is quickly building a decentralized lending model in the past 1.5 years, with an enthusiastic and growing network of Lending Partners that lead the design and criteria of equitable, affordable lending programs for their communities. As we continue developing new lending programs, we are thrilled to open a position for a committed partner to build on this foundation of working closely and collaboratively with our partners. We are looking for someone who has fresh ideas, and is passionate about finding innovative ways to support new and existing Lending Partners effectively. We are committed to building a partnership model that is aligned with our values and are looking to hire a professional to support our Lending Partners and borrowers well.

The ideal candidate will emphasize trust and relationships, becurious about impact investing and community lending, and be ready to own and develop approaches that balance the need to get things done while honoring the individuality of each borrower and community lending partner we work with. You will be an important partner in building alongside us as we work toward a more inclusive financial system and improve our service offering to our Lending Partners.

This could be a great role for someone searching for a flexible work schedule with a desire to support a start-up nonprofit at the intersection of impact investing, fintech, community investment, and nonprofit management. Communications or public relations experience is a plus.

Our Commitment to You

At CCL, we seek to build a team where each individual is supported to lead, adapt, and direct their work in support of our partners and the communities that our partners represent. As a team, we commit to supporting our partners and one another with humor, empathy, a desire for mutual learning, and a shared recognition that this work is both professional and personal. We aim to support our partners, our borrowers, and each other holistically as we all continue to grow and evolve together. With the knowledge that our approach to this is not always perfect, we are always open to feedback on how we can improve individually and collectively.

Lending Partner Definition: Lending Partners are typically nonprofits or business service organizations that would like to actualize an affordable, equitable lending program for the communities they represent and serve.

Primary Responsibilities & Key Tasks:

Source Partnership Opportunities

This role will be responsible for sourcing and evaluating lending program partnership opportunities for CCL’s lending programs. Specifically, this person will:

  • Engage with CCL’s network (and beyond) to share how Lending Partners can work with CCL;

  • Coordinate initial inbound requests related to potential Lending Partnerships;

  • Manage and update the waterway (pipeline) of opportunities that exist with the CIO.

Steward Partner Relationships

Once partnership opportunities are identified, this person will be the primary relationship manager. They will:

  • Coordinate the process for formalizing partnerships with support from the CIO;

  • Communicate clearly and hold the relationship with each Lending Partner;

  • Facilitate conversations to establish partnership expectations, coordinate lending program partnership workshops, and communicate lending program criteria and terms

  • Work with the COO to draft documents and agreements that outline and establish the partnership.

Manage Partner Relationships

Once partnership opportunities are in progress, this person will be the primary relationship manager. They will:

  • Coordinate training materials and run trainings sessions to onboard Lending Partners;

  • Support with required reporting to Lending Partners and coordinate other requests across the team; and

  • Run quarterly check-ins with Lending Partners with CIO to report on performance, collect feedback and discuss any changes needed to be made to the programs.


  • Coordinate with CCL’s Partnership Committee to support CIO & COO in communicating and engaging the Committee around existing and new lending programs and partnerships.

Ideal Capabilities:

  • Expertise in establishing, building and managing external partnerships and relationships

  • Knowledge of community lending models and basic lending principles

  • Able to build and maintain tools and templates to manage multiple programs and timelines

  • Ability to network and establish relationships

  • Knowledge of human-centered, equitable design thinking principles

  • Excited to innovate, iterate, and launch new ideas for CCL’s role in the community

  • Energized by being part of a small team, including staff & board

Ideal Experience:

  • 5+ Years in a role or roles focused on building and managing partnerships, strategic partnership initiatives, relationship management or product management;

  • A track record of success building trust and respectful relationships with external stakeholders from different geographic, cultural, linguistic, and educational backgrounds;

  • Demonstrated ability to critically evaluate opportunities and make recommendations based on predefined program criteria, as well as internal values alignment;

  • Experience with a variety of office tools and databases; including Canva (or other design tools), Airtable (or other project tools), Copper (or other CRM), and Google suite office tools;

  • Experience working in Community Development, Impact Investing, or similar fields.

Things you have:

  • Empathy, honesty, and integrity.

  • Patience and community-centric mindset — you prioritize the people we seek to support, aim to understand their circumstances, and desire to work for them.

  • Accountability — you take ownership of the areas you are responsible for handling regardless of the outcome.

  • Growth mindset — desire to continue learning from external sources, internal guidance, mistakes and successes.

  • Flexibility – you are willing to dive in and help out wherever you can when you have capacity, even if a project might not be directly related to your area.

  • Strong analytical skills — you can reason through what makes sense to do and why.

  • Strong written and verbal communications skills.

  • Self-direction — you are fine without step-by-step instructions or someone else always telling you what priorities should be.

Commitment: We're looking for someone to make an initial commitment to working 24 hours per week to get started (exact scheduling to be mutually agreed).

Compensation: Prorated from a salary of $65,000 based on part time 24 hours per week, annual base salary compensation to begin will be $39,000. In addition to base salary, benefits valued at $500/month ($6,000 per year) will be included in the compensation package (details below).

Benefits: Comprehensive Health, Dental & Vision Plan (note: SIMPLE IRA retirement plan is currently under consideration for CCL and will likely be in place by October 2021 with a 2% contribution from CCL).

Vacation: CCL currently supports Unlimited Paid Time Off, including 10 days of all staff team holidays (1 week in the summer, 1 in the winter), 9 public holidays, and 4 designated holidays to be chosen at each employee's discretion based on personal significance.

Location: Flexible with preference for Seattle, WA.

Growth Potential: This role may have potential to become a Full Time role if/when we source philanthropic funding to cover the FT costs of this role, find the right candidate and confirm the candidate's interest in an increased workload.

Application Process & Start Date: If you are interested, please submit your resume and information via THIS APPLICATION FORM and select “Partnership Manager.” Applications will be accepted on a rolling basis with the goal to have the right candidate join our team in August 2021.

Community Credit Lab is an equal opportunity employer and a firm believer that diversity, equity, and inclusion is integral to effective strategy. We are committed to building a team, board and advisory committee that represents a variety of backgrounds reflective of the communities we serve including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, and disability status. We know that our ability to support our borrowers and our partners effectively depends on the inclusivity of our staff and governance.

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